Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Reservations Agent
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservations Agent manages guest booking requests, confirms availability and rates, records reservation details accurately, and supports amendments, cancellations, and pre-arrival enquiries. Candidates should have hotel reservations or front-office experience, strong English communication skills, good computer knowledge, and familiarity with reservation systems such as OPERA or similar platforms. Knowledge of additional languages and experience with luxury resorts are advantageous. The role requires a professional telephone manner, attention to detail, sales awareness, and the ability to coordinate effectively with Front Office, Sales, Revenue, and other departments. The successful candidate is expected to deliver prompt, accurate, personalized service while meeting resort standards and maintaining guest and commercial information confidentially.
Can I work in the Maldives?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer quota and work permit, paid by the employer; some roles are being reserved for Maldivians (2027 to 2030).
Watch for: Cashier jobs are reserved for Maldivians from February 2027; guest relations, tour guides, dive instructors, housekeeping, HR and front office managers follow by about 2030.
Official source: Ministry of Economic Development: Regulation on Foreign Employment. Checked November 2026.
What the job usually comes with in the Maldives
Usual for the Maldives, varies by employer. Checked November 2026.
| Housing | On the island; shared for line staff |
|---|---|
| Meals | Full board |
| Flights | Joining flight and a yearly home ticket |
| Service charge | At least 10%, shared equally by all staff (by law); about USD 250 to 1,000+ a month, more at top resorts |
| Contract | 1 to 2 years; probation 3 months at most |
| Leave | 30 days |
| Income tax | 0% below about USD 3,900 a month, then 5.5% to 15% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the Maldives
Who can work there by passport, what a job usually includes, and island life.
About JW Marriott Maldives Resort & Spa
JW Marriott Maldives Resort & Spa is a luxury island resort in the Shaviyani Atoll, operated under JW Marriott, part of Marriott International. The resort offers private villas, several restaurants and bars, wellness facilities, water activities, and personalized guest experiences in a distinctive tropical setting. JW Marriott properties focus on refined hospitality, thoughtful service, wellbeing, and memorable experiences for affluent leisure travelers. As part of Marriott International, the resort provides access to global hospitality standards, structured operating procedures, training opportunities, and an international workplace. Employees typically work in a close-knit resort environment where teamwork, cultural awareness, discretion, and attention to detail are important. Benefits for eligible island-based roles commonly include staff accommodation, meals, transport, medical support, and travel-related benefits, although exact terms depend on the employment contract and local regulations.