Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Quality Manager (The St. Regis Aruba Resort)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Quality Manager is responsible for maintaining and improving service standards across The St. Regis Aruba Resort. Duties typically include conducting operational audits, monitoring guest satisfaction, reviewing quality results, coordinating corrective action plans, supporting Marriott brand standards, and training departments on service excellence. Candidates are generally expected to have a degree or diploma in hospitality, business, quality management, or a related field, together with hotel quality-assurance or operational experience. Strong knowledge of hospitality procedures, audit techniques, reporting, staff coaching, and continuous improvement is important. Excellent communication, organization, problem-solving, and leadership skills are required, along with professional English. Knowledge of Dutch, Spanish, or Papiamento and experience with Marriott systems or luxury resorts would be advantageous.
Can I work in Aruba?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Labour test, then a residence and work permit; Dutch citizens are preferred.
Official source: Government of Aruba: work and residence permit. Checked November 2026.
What the job usually comes with in Aruba
Usual for Aruba, varies by employer. Checked November 2026.
| Housing | Usually not |
|---|---|
| Meals | Duty meals at larger hotels |
| Flights | Varies |
| Service charge | 11% to 15%, pooled |
| Contract | 12-month permits, renewed |
| Leave | 15 days |
| Income tax | 0% to 52%, plus about 7.6% social |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Aruba
Who can work there by passport, what a job usually includes, and island life.
About The St. Regis Aruba Resort
The St. Regis Aruba Resort is part of St. Regis Hotels & Resorts, Marriott International’s luxury hospitality brand. St. Regis properties are known for personalized service, refined accommodation, distinctive dining, elegant design, and signature traditions such as butler service and afternoon tea. The Aruba resort is positioned to serve luxury leisure travelers and international guests visiting the island’s renowned beaches and cultural attractions. As a Marriott property, it is expected to operate within established global standards for guest service, safety, employee development, sustainability, and quality assurance. Employees may benefit from Marriott’s international work culture, training resources, and associate travel programs, subject to local terms and eligibility. Resort operations typically involve close cooperation between guest services, rooms, food and beverage, engineering, finance, and commercial teams.