Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Guest Relations Manager (The St. Regis Aruba Resort)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Guest Relations Manager leads the resort’s guest-relations function and helps ensure a polished, personalized experience from arrival through departure. Typical requirements include relevant hospitality or hotel experience, supervisory or management background, strong English communication skills, and confidence handling guest concerns, VIP requests, and service recovery. Knowledge of additional languages, especially Dutch, Spanish, or Papiamento, is advantageous. The successful candidate is expected to represent the St. Regis brand professionally, coach colleagues, coordinate with front office and other departments, maintain service standards, and remain calm and discreet in a luxury environment. Flexibility to work shifts, weekends, and holidays is essential.
Can I work in Aruba?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Labour test, then a residence and work permit; Dutch citizens are preferred.
Official source: Government of Aruba: work and residence permit. Checked November 2026.
What the job usually comes with in Aruba
Usual for Aruba, varies by employer. Checked November 2026.
| Housing | Usually not |
|---|---|
| Meals | Duty meals at larger hotels |
| Flights | Varies |
| Service charge | 11% to 15%, pooled |
| Contract | 12-month permits, renewed |
| Leave | 15 days |
| Income tax | 0% to 52%, plus about 7.6% social |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Aruba
Who can work there by passport, what a job usually includes, and island life.
About The St. Regis Aruba Resort
The St. Regis Aruba Resort is a luxury beachfront hotel associated with Marriott International’s St. Regis brand, known for refined service, elegant surroundings, and highly personalized guest experiences. Located in Aruba, the resort caters to leisure travelers, affluent guests, families, and special-occasion visitors. St. Regis properties are recognized for signature rituals and services such as butler assistance, sophisticated dining, premium amenities, and attentive guest relations. Employees work in a multicultural, international hospitality setting where presentation, discretion, anticipation of guest needs, and consistent service delivery are important. As part of Marriott International, the resort may offer access to structured training, global career opportunities, employee travel programs, and established hotel operating standards. Benefits and employment terms vary according to the local contract and applicable Aruban regulations.