Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Guest Experience Expert (The St. Regis Aruba Resort)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Guest Experience Expert welcomes guests, assists with check-in and check-out, responds to requests, provides local information, handles concerns, and helps create a personalized luxury experience. Candidates should have strong communication and customer-service skills, a polished and friendly manner, attention to detail, and the ability to remain calm under pressure. Previous hotel, front-desk, or guest-relations experience is helpful. The role may require flexibility to work shifts, weekends, and holidays, along with basic computer skills and professional English. Knowledge of Dutch, Spanish, or Papiamento is an advantage. The successful candidate is expected to represent The St. Regis brand, protect guest privacy, work well with colleagues, and consistently exceed service expectations.
Can I work in Aruba?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Labour test, then a residence and work permit; Dutch citizens are preferred.
Official source: Government of Aruba: work and residence permit. Checked November 2026.
What the job usually comes with in Aruba
Usual for Aruba, varies by employer. Checked November 2026.
| Housing | Usually not |
|---|---|
| Meals | Duty meals at larger hotels |
| Flights | Varies |
| Service charge | 11% to 15%, pooled |
| Contract | 12-month permits, renewed |
| Leave | 15 days |
| Income tax | 0% to 52%, plus about 7.6% social |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Aruba
Who can work there by passport, what a job usually includes, and island life.
About The St. Regis Aruba Resort
The St. Regis Aruba Resort is a luxury Marriott International property located on Palm Beach, Aruba. St. Regis hotels are known for highly personalized service, refined design, elegant dining, premium amenities, and signature traditions such as the St. Regis Butler Service and evening champagne sabrage. The resort serves leisure travelers, couples, families, and luxury guests seeking a high-end Caribbean holiday. As part of Marriott International, the property operates within a global hospitality network offering structured training, professional development, employee benefits, and potential opportunities to transfer internationally. Team members are expected to deliver discreet, thoughtful, and consistently polished service while creating memorable experiences for guests. The resort also contributes to Aruba’s tourism economy by employing local residents and hospitality professionals from abroad.