Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
At Your Service Attendant - Thai Speaking
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The At Your Service Attendant supports guests by handling telephone calls, service requests, questions and messages promptly and courteously. The role requires strong Thai and English communication skills, a friendly professional manner, basic computer ability and excellent attention to detail. Previous experience in hotel guest services, call centres or front office operations is helpful, while hospitality training is an advantage. The successful candidate is expected to remain calm under pressure, respond quickly, coordinate with other departments and maintain Marriott service standards. Flexibility to work shifts, weekends and public holidays is essential. A genuine interest in helping guests and creating a welcoming resort experience is highly valued.
Can I work in Phuket?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Non-B visa and an online work permit; employers need 4 Thai staff per foreigner.
Watch for: Massage, beauty and guiding jobs are reserved for Thais.
Official source: Board of Investment One Stop Service: visas and work permits. Checked October 2026.
What the job usually comes with in Phuket
Usual for Phuket, varies by employer. Checked October 2026.
| Housing | Dorms at some resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared evenly; 5-star high season THB 30,000 to 40,000 a month, about half in low season |
| Contract | 1 to 2 years; probation often 119 days |
| Leave | 6 days |
| Income tax | 0% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Phuket
Who can work there by passport, what a job usually includes, and island life.
About JW Marriott Phuket Resort & Spa
JW Marriott Phuket Resort & Spa is a luxury beachfront resort located on Mai Khao Beach in northern Phuket, Thailand. It forms part of Marriott International, one of the world’s largest hospitality companies, with a global portfolio of hotels and resorts. The property offers spacious accommodation, restaurants and bars, spa and wellness facilities, swimming pools, family activities, meeting spaces and access to the natural surroundings of Phuket. Its service culture focuses on thoughtful hospitality, guest satisfaction, teamwork and professional development. Employees may receive benefits such as service charge, staff meals, uniforms, training, discounts at Marriott properties and other company benefits, depending on local policy and employment terms. The resort attracts international travellers, families, wedding groups and business guests, creating a multicultural working environment where Thai language ability is particularly useful.