Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
F&B Service Agent
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The F&B Service Agent supports smooth food and beverage operations in restaurants, bars, banquets, or room service. Typical requirements include previous hospitality or customer-service experience, good communication skills, a friendly and professional manner, basic food-safety awareness, and the ability to work flexible shifts, weekends, and holidays. The candidate is expected to greet guests warmly, take and deliver orders accurately, maintain clean and well-presented service areas, follow Marriott and resort service standards, process payments when required, and respond promptly to guest requests. Teamwork, attention to detail, physical stamina, and a willingness to learn are important. Knowledge of English is normally required; Sinhala and additional languages are advantageous.
Can I work in Sri Lanka?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only listed roles: senior managers, executive and specialty chefs, spa managers and therapists, water-sports instructors.
Watch for: Waiter, housekeeping and front-office jobs are not on the official list for foreigners.
Official source: Sri Lanka Tourism Development Authority: visas for tourism staff. Checked November 2026.
What the job usually comes with in Sri Lanka
Usual for Sri Lanka, varies by employer. Checked November 2026.
| Housing | Senior staff: on site or an allowance |
|---|---|
| Meals | Duty meals |
| Flights | Joining flight and a yearly home ticket (managers) |
| Service charge | About 10%, shared among local line staff; expat managers rarely share |
| Contract | 1 year, renewable |
| Leave | 14 days |
| Income tax | 0% up to LKR 150,000 a month, up to 36% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Sri Lanka
Who can work there by passport, what a job usually includes, and island life.
About Sheraton Kosgoda Turtle Beach Resort
Sheraton Kosgoda Turtle Beach Resort is a beachfront resort in Kosgoda, on Sri Lanka’s southern coast, operated under the Sheraton brand of Marriott International. The property is known for its relaxed coastal setting, ocean views, resort accommodation, dining facilities, leisure amenities, and access to the area’s famous sea-turtle conservation projects. As part of Marriott, the resort follows internationally recognised standards for guest service, food and beverage operations, safety, training, and professional conduct. Its workforce supports leisure travellers, families, groups, and events while reflecting Sri Lankan hospitality. Employees may benefit from structured procedures, brand training, internal career opportunities, staff meals, service-charge schemes, and other benefits, depending on the contract and local policy. The resort is suited to candidates interested in developing a hospitality career in guest service, restaurants, banquets, and resort operations.