Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Office Manager oversees reception, concierge, guest services, check-in and check-out operations at Sheraton Manila Bay. Requirements typically include a degree or diploma in hospitality management, several years of hotel front office experience, and previous supervisory or management responsibility. Strong knowledge of hotel systems, reservations, cash handling, complaint resolution and service standards is expected. The candidate should communicate confidently in English, lead and coach the front office team, coordinate effectively with other departments, and remain calm while handling busy periods or guest concerns. A professional appearance, flexible schedule, commercial awareness and a genuine commitment to delivering warm, efficient Marriott service are essential.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Sheraton Manila Bay
Sheraton Manila Bay is a full-service hotel in Manila operated under the Sheraton brand, part of Marriott International, one of the world’s largest hospitality companies. The property serves business travelers, leisure guests, meetings and events, offering accommodation, dining, guest services and event facilities in a central Manila location. Sheraton hotels are known for welcoming public spaces, practical business amenities and service designed to connect guests with the destination. As a Marriott-managed or franchised property, the hotel generally follows established brand standards covering guest experience, employee conduct, safety and operational performance. Employees may benefit from structured training, international hospitality practices, internal mobility and Marriott’s global associate programs, although compensation and benefits depend on the property and employment contract.