Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Duty Manager / Night Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Duty Manager/Night Manager oversees hotel operations during assigned shifts, ensuring excellent guest service, smooth front-office procedures, security, and effective coordination between departments. Requirements typically include previous hotel supervisory or management experience, strong knowledge of front-office operations, professional communication skills, sound judgment, and proficiency in English; additional languages are advantageous. The successful candidate is expected to remain calm under pressure, resolve guest concerns promptly, conduct accurate night procedures and reports, support associates, uphold Marriott standards, and act as the senior manager on duty when required. Flexibility to work nights, weekends, and public holidays is essential.
Can I work in Phuket?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Non-B visa and an online work permit; employers need 4 Thai staff per foreigner.
Watch for: Massage, beauty and guiding jobs are reserved for Thais.
Official source: Board of Investment One Stop Service: visas and work permits. Checked October 2026.
What the job usually comes with in Phuket
Usual for Phuket, varies by employer. Checked October 2026.
| Housing | Dorms at some resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared evenly; 5-star high season THB 30,000 to 40,000 a month, about half in low season |
| Contract | 1 to 2 years; probation often 119 days |
| Leave | 6 days |
| Income tax | 0% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Phuket
Who can work there by passport, what a job usually includes, and island life.
About JW Marriott Khao Lak Resort & Spa
JW Marriott Khao Lak Resort & Spa is a luxury beachfront resort in Phang Nga, southern Thailand, operated under JW Marriott, the luxury hospitality brand of Marriott International. The resort is known for spacious accommodation, extensive pools, wellness facilities, restaurants, family activities, and access to the Andaman coast. Its service philosophy emphasizes thoughtful, personalized hospitality, refined surroundings, and guest wellbeing. Employees typically work in a multicultural, resort-focused environment where teamwork, grooming, service consistency, and attention to detail are highly valued. Marriott International provides structured operating standards, training opportunities, and potential career mobility across its global hotel portfolio. The resort serves leisure travelers, families, couples, and international guests, with operations that require strong coordination across front office, housekeeping, food and beverage, recreation, engineering, and security teams.