Kam Grabfood Associate

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The KAM GrabFood Associate supports relationships with GrabFood merchant partners, helping improve sales, customer reach, and platform performance. Requirements typically include a bachelor’s degree or equivalent experience, strong communication and negotiation skills, commercial awareness, proficiency with spreadsheets and business reporting, and the ability to work with data. Experience in account management, sales, e-commerce, food and beverage, or digital platforms is advantageous. The candidate is expected to manage merchant accounts, identify growth opportunities, monitor performance, coordinate promotional campaigns, resolve partner concerns, and work effectively with internal teams. A proactive, target-oriented approach, adaptability, attention to detail, and willingness to travel or meet partners may also be required.

About the employer

Grab is a Southeast Asian technology company offering everyday services through its digital platform. Founded in Malaysia and headquartered in Singapore, Grab operates across several countries in Southeast Asia, including Indonesia. Its services include ride-hailing, food delivery through GrabFood, parcel and logistics services, digital payments, and financial products. Grab connects consumers, driver-partners, delivery partners, merchants, and businesses through one integrated ecosystem. In Indonesia, GrabFood works with restaurants and food businesses of many sizes, helping them reach customers, manage orders, run promotions, and grow digitally. The company emphasizes technology, convenience, financial inclusion, and support for local entrepreneurs. Employees generally work in a fast-moving, collaborative environment where commercial performance, customer experience, operational execution, and data-driven decision-making are important.

Working in Indonesia

Indonesia offers varied opportunities across its major islands. Java, especially Jakarta, Bandung, and Surabaya, has the broadest employment market in technology, e-commerce, finance, logistics, hospitality, and sales. Bali is strong in tourism, hospitality, digital work, and international business, while Sumatra, Kalimantan, and Sulawesi provide opportunities in commodities, logistics, manufacturing, agriculture, and regional commerce. Indonesian culture values community, respect, hospitality, and adaptability; learning basic Bahasa Indonesia is highly useful. Lifestyle ranges from busy metropolitan living to relaxed coastal and island communities, with generally affordable local food and transport. Foreign nationals normally need an employer-sponsored work permit and appropriate limited-stay visa; remote work and business visits have different rules. Relocating requires checking immigration requirements, housing, healthcare, taxation, and local employment regulations before arrival.