【正社員】輸出オペレーションスペシャリスト（Export Operations Specialist）

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

DHL is seeking an Export Operations Specialist in Japan to coordinate international export shipments from booking through delivery. The role typically involves preparing and checking export documentation, arranging transportation, coordinating with airlines, customs brokers and overseas offices, updating shipment systems, resolving exceptions, and responding to customers. Candidates are expected to have experience in freight forwarding, logistics, export operations or a related field, along with strong attention to detail and problem-solving ability. Business-level Japanese is essential, while English communication skills are generally required for international coordination. Familiarity with customs procedures, trade compliance, logistics software and Microsoft Office is advantageous. The successful candidate should be organized, customer-focused, adaptable under time pressure and comfortable working collaboratively in a multicultural environment.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It provides express delivery, air and ocean freight, road transport, contract logistics, warehousing, customs support and supply-chain solutions for businesses of all sizes. DHL is part of DHL Group and is recognized for its extensive international network, technology-enabled shipment tracking and strong focus on service reliability. In Japan, the company supports importers, exporters, manufacturers, retailers and multinational organizations through express, freight-forwarding and logistics operations. Employees commonly work with international customers, transport partners, customs authorities and colleagues across different countries. DHL places emphasis on operational quality, compliance, customer service, sustainability, safety and employee development. Depending on the business unit, roles may offer structured training, global career opportunities and exposure to complex international supply chains.

Working in Japan

Japan offers career opportunities in logistics, technology, manufacturing, finance, tourism, healthcare and international business. Tokyo, Osaka, Nagoya, Yokohama and Fukuoka are major employment centers, while regional cities can provide lower living costs and a quieter lifestyle. Japanese workplaces generally value punctuality, teamwork, respect, preparation and careful communication. Daily life is convenient, with reliable public transport, excellent services and diverse food, though housing and commuting in Tokyo can be expensive. Foreign professionals usually need an appropriate work visa, commonly sponsored by their employer; requirements depend on qualifications, job duties and nationality. A valid residence card and local registration are required after arrival. English-only roles exist, but Japanese ability significantly improves employment prospects and everyday integration. Relocating employees should budget for deposits, key money, insurance, transport and initial furnishings, and should research schooling, healthcare and regional climate before choosing a location.