Operations – Import Customs Clearance Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Import Customs Clearance Coordinator manages import shipments through UK customs, ensuring declarations, documentation, duties, taxes and compliance requirements are completed accurately and on time. Candidates typically need experience in customs clearance, freight forwarding, logistics or international trade, along with knowledge of UK import procedures and relevant customs systems. Strong attention to detail, numerical accuracy, organisation and communication skills are essential. The role requires confidence in dealing with customers, customs authorities, transport partners and internal teams. DHL will expect a proactive, service-focused candidate who can resolve clearance issues quickly, manage competing priorities, maintain accurate records and follow changing customs regulations. Familiarity with CDS, tariff classification and customs documentation would be advantageous.

About the employer

DHL is a global logistics and supply chain company operating across more than 220 countries and territories. It provides international express delivery, freight transportation, warehousing, contract logistics, customs services and supply chain management for businesses and consumers. DHL is part of DHL Group and employs hundreds of thousands of people worldwide. In the United Kingdom, its operations include parcel and express delivery, road and air freight, customs clearance, e-commerce fulfilment and specialist logistics services. The company is recognised for its extensive international network, investment in technology and focus on reliable, compliant delivery. Employees generally work in fast-paced environments where customer service, operational accuracy, teamwork and regulatory compliance are important. This role supports the smooth movement of imported goods by ensuring shipments meet UK customs requirements and reach customers or onward transport networks without unnecessary delay.

Working in United Kingdom

The United Kingdom offers opportunities in logistics, customs, freight forwarding, warehousing, transport, technology, healthcare, finance and professional services. Major employment centres include London, Manchester, Birmingham, Leeds, Bristol, Glasgow and Belfast, with many logistics roles located near airports, ports and distribution hubs. British workplace culture is generally professional, punctual and direct but polite, with emphasis on teamwork and clear communication. The lifestyle varies from busy urban living to quieter coastal and rural communities. Public transport is strongest in major cities, while a car may be useful for warehouse or airport-based jobs. Visa requirements depend on nationality; many overseas professionals need employer sponsorship under the Skilled Worker route, although eligibility depends on the occupation, salary and employer licence. Applicants should check current requirements on GOV.UK. Relocation costs, housing availability and local taxes should be researched before accepting an offer.