Control Room Administator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Control Room Administrator supports the smooth operation of DHL's control room by maintaining accurate records, coordinating information, updating systems and assisting operational teams. Typical requirements include strong administrative and organisational skills, confidence using Microsoft Office and business systems, attention to detail, and the ability to communicate clearly with colleagues and customers. Experience in logistics, transport, security, facilities or a control-room environment is helpful. The successful candidate is expected to work accurately under pressure, handle confidential or time-sensitive information, prioritise competing tasks and follow DHL's safety, security and operational procedures. Flexibility may be required to support shift-based operations, including evenings, weekends or public holidays.

About the employer

DHL is a global logistics and supply chain company operating across more than 220 countries and territories. It provides express delivery, freight transportation, warehousing, contract logistics, e-commerce fulfilment and supply chain management services. DHL is part of DHL Group, which includes divisions such as DHL Express, DHL Global Forwarding, DHL Supply Chain and DHL eCommerce. In the United Kingdom, the company employs people across sorting hubs, warehouses, transport operations, customer service centres, offices and specialist control rooms. Its work depends on coordinated teams, reliable technology, strong safety practices and accurate operational information. DHL generally promotes customer focus, inclusion, continuous improvement and responsible business practices. Roles range from frontline logistics and driving positions to administration, engineering, data, security, management and professional services.

Working in United Kingdom

The United Kingdom offers employment opportunities in logistics, warehousing, transport, technology, healthcare, finance, retail and professional services. Major logistics centres include London and the South East, the Midlands, Manchester, Leeds, Bristol and Scotland's central belt. British workplace culture is generally professional, punctual and respectful of personal boundaries, with emphasis on teamwork and clear communication. Lifestyle varies from busy city living to quieter coastal and rural communities; public transport is strongest in larger cities. Non-UK and non-Irish citizens normally need a visa allowing work, such as a Skilled Worker visa, although eligibility depends on the occupation, sponsor and salary. Some operational roles may not meet sponsorship requirements. Candidates should check official UK government guidance, arrange right-to-work documents and budget for rent, transport, healthcare-related charges and other relocation costs before moving.