Test Design, UAT, and FUT Operations Member , UAT/FUT Management Team - Corporate Business Operation Department , Business Strategy Supervisory Department (GSD)

Role summary

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This role supports test design, User Acceptance Testing (UAT), and Final User Testing (FUT) across Rakuten’s corporate business operations. Responsibilities typically include preparing test plans and scenarios, coordinating schedules and participants, managing test progress, recording defects, confirming fixes, and reporting results to stakeholders. Candidates should have experience in software testing, business process analysis, project coordination, or system implementation. Strong communication, organization, documentation, and problem-solving skills are expected, along with the ability to work across business and technical teams. Japanese and English communication skills may be important in Rakuten’s multinational environment. Attention to detail, ownership, and the ability to manage several activities under deadlines are essential.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services are connected through the Rakuten membership and loyalty platform, giving customers access to integrated shopping, payments, banking, travel, and communications products. Rakuten has expanded internationally and employs people from many nationalities, making English useful in numerous corporate and technology roles, although Japanese is often required for domestic business coordination. The company is known for its large-scale digital businesses, fast-paced working environment, and emphasis on innovation. This position sits within a corporate business operations and strategy function, supporting reliable adoption and testing of internal systems and processes.

Working in Japan

Japan offers opportunities in technology, software engineering, data, finance, healthcare, manufacturing, education, hospitality, and international business. Tokyo provides the widest job market, while Osaka, Nagoya, Fukuoka, Sapporo, and regional cities offer lower living costs and different lifestyles. Japanese workplaces value punctuality, preparation, teamwork, politeness, and careful communication. Daily life is generally safe, efficient, and convenient, with excellent public transport, healthcare, and extensive shopping and dining options. Housing in Tokyo can be expensive, and learning Japanese greatly improves both work and social integration. Foreign professionals normally need an employer-sponsored work visa, with eligibility depending on qualifications and job duties. Common routes include Engineer/Specialist in Humanities/International Services and Highly Skilled Professional visas. Before relocating, arrange a residence card, local address registration, health insurance, pension enrollment, banking, and suitable housing. Japan’s climate varies considerably from snowy northern regions to subtropical Okinawa.