Business Operation - Sales Planning Management Section , Corporate Sales Planning Department , Corporate Business Supervisory Department (GSD)

Role summary

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This role supports sales planning and business operations within Rakuten’s corporate sales organization. Responsibilities may include preparing sales plans, tracking performance, analyzing business results, coordinating with internal departments, managing reports, and improving operational processes. Candidates are expected to have experience in sales planning, business administration, corporate sales support, or similar work, along with strong Excel and presentation skills. Japanese communication ability is likely essential, while English may be useful in Rakuten’s international environment. The successful candidate should be organized, analytical, proactive, comfortable coordinating stakeholders, and able to turn business data into practical recommendations. Experience in telecommunications, digital services, or a large corporate organization would be an advantage.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten is known for connecting these businesses through its membership and loyalty platform, allowing customers to earn and use Rakuten Points across multiple services. Rakuten Mobile is also expanding the company’s presence in Japan’s telecommunications market. The group employs people from many nationalities and promotes a globally minded working environment, although Japanese is required for many domestic business roles. Employees may work with large datasets, corporate clients, digital products, and cross-functional teams. The company offers opportunities for candidates interested in technology-driven business operations, sales strategy, and the development of integrated consumer and enterprise services.

Working in Japan

Japan offers strong opportunities in technology, telecommunications, e-commerce, finance, consulting, manufacturing, hospitality, and international business. Tokyo has the widest selection of professional roles, while Osaka, Nagoya, Fukuoka, Sapporo, and Okinawa provide different career and lifestyle options. Workplace culture generally values punctuality, preparation, teamwork, respect for hierarchy, and careful communication. Daily life is safe and convenient, with excellent public transport, healthcare, and infrastructure, although housing and commuting costs can be high in Tokyo. Professional Japanese is important for many positions, especially customer-facing or domestic corporate roles; English-only jobs are more common in global technology companies. Foreign employees usually need an employer-sponsored work visa, commonly under an Engineer/Specialist in Humanities/International Services category, before starting work. Relocation typically involves securing housing, registering an address, obtaining a residence card, and joining health insurance and pension systems.