Business Operation Support - Sales Planning Management Section , Corporate Sales Planning Department , Corporate Business Supervisory Department (GSD)

Role summary

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This role supports sales planning and business operations within Rakuten’s corporate sales organization. Responsibilities may include preparing sales reports, coordinating meetings and internal communications, maintaining data and documentation, monitoring targets, and assisting with planning activities across departments. Candidates should have strong organizational, communication, and coordination skills, along with practical proficiency in Microsoft Office or similar tools. Experience in sales administration, business planning, reporting, or corporate operations is advantageous. The successful candidate is expected to work accurately, manage competing priorities, handle confidential information appropriately, and collaborate effectively with Japanese and international stakeholders. Business-level Japanese is likely important, while English ability may be useful in Rakuten’s global environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and numerous consumer and business platforms. Rakuten promotes an integrated membership and loyalty model, allowing customers to use Rakuten points across many services. The company has a strongly international workforce and conducts business in Japan and overseas. Employees commonly work across multiple departments and subsidiaries, making coordination, data management, and adaptability important. Corporate sales and planning teams support the growth of Rakuten’s business portfolio by managing performance information, business processes, and relationships with internal and external partners.

Working in Japan

Japan is an island country with diverse opportunities in technology, finance, sales, manufacturing, tourism, education, and customer support. Tokyo offers the largest concentration of international employers and generally the highest salaries, while Osaka, Nagoya, Fukuoka, Sapporo, and regional cities can provide lower living costs and different lifestyles. Japanese workplace culture values punctuality, teamwork, attention to detail, and respectful communication. Daily life is safe and convenient, with excellent public transport, healthcare, shopping, and food, although housing and commuting in Tokyo can be expensive. Foreign professionals typically need an employer-sponsored work visa, such as an Engineer/Specialist in Humanities/International Services visa; requirements depend on qualifications and job duties. Applicants should prepare translated documents, secure housing, arrange health insurance and residence registration, and learn practical Japanese. Rakuten’s bilingual environment can help, but Japanese ability remains valuable for corporate roles.