General Affairs and Governance - Management Department

Role summary

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This role supports Rakuten’s management operations through general affairs, corporate governance, internal policies, meeting coordination, documentation, and administrative planning. Candidates are expected to have experience in general affairs, corporate administration, governance, or a related area, with strong organizational, communication, and coordination skills. Business-level Japanese is likely essential, while English capability may be useful in Rakuten’s international environment. The successful candidate should work accurately with confidential information, manage multiple stakeholders, identify operational improvements, and handle responsibilities independently. Familiarity with corporate procedures, compliance-minded administration, and Microsoft Office or similar business tools would be advantageous.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and other online services. Rakuten’s platform connects consumers and businesses through membership, loyalty, and data-driven services, with operations and partnerships extending internationally. The company promotes an English-oriented global working environment and employs people from many nationalities, particularly in corporate, technology, product, and business roles. Its culture emphasizes innovation, customer value, entrepreneurship, and collaboration across businesses. Corporate functions such as general affairs and governance help maintain effective management, internal coordination, sound administration, and compliance across the group.

Working in Japan

Japan offers opportunities in technology, software engineering, finance, consulting, hospitality, education, manufacturing, healthcare, and corporate administration. Tokyo provides the widest range of international roles and the highest concentration of multinational employers, while Osaka, Nagoya, Fukuoka, Sapporo, and Okinawa offer different costs, industries, and lifestyles. Japanese workplaces value punctuality, preparation, teamwork, and respectful communication; English-only positions exist, but Japanese ability greatly improves career options and daily life. Major cities have efficient public transport, reliable services, diverse food, and relatively safe neighborhoods, though housing and commuting in Tokyo can be expensive. Eligible foreign professionals generally need an appropriate work visa, employer sponsorship, a valid contract, and qualifying education or experience. New arrivals should arrange housing, residence registration, health insurance, banking, and tax procedures. Japan has four seasons, excellent rail connections, and many regional cultural and outdoor attractions.