CLUB SOFITEL ATTENDANT

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Club Sofitel Attendant welcomes and assists guests using the exclusive Club Sofitel lounge, providing personalised service throughout breakfast, afternoon refreshments and evening drinks. Responsibilities typically include preparing and presenting food and beverages, maintaining lounge presentation, handling guest requests, explaining hotel facilities, and supporting check-in or concierge-style services when required. Candidates should have hospitality or hotel experience, confident English communication skills, a polished and professional manner, and strong attention to detail. The role requires excellent customer service, teamwork, reliability and flexibility to work rotating shifts, including mornings, evenings, weekends and public holidays. Food safety knowledge, responsible service of alcohol certification and previous luxury-hotel experience are advantageous.

About the employer

Sofitel Melbourne on Collins is a luxury five-star hotel located in the heart of Melbourne’s central business district on Collins Street. It is part of Sofitel, Accor’s internationally recognised luxury hospitality brand, which combines French elegance with the character and culture of each destination. The hotel offers upscale accommodation, dining, conference and event facilities, guest lounges and personalised service for business and leisure travellers. As an Accor property, it provides access to an established global hospitality network, professional development opportunities and employee benefits that may include hotel discounts across participating properties. The hotel serves a diverse international clientele and places strong emphasis on refined presentation, warm service, teamwork and delivering memorable guest experiences.

Working in Australia

Australia offers wide-ranging opportunities in hotels, restaurants, tourism, events, healthcare, construction, technology and skilled trades, with Melbourne particularly strong in hospitality, culture and professional services. Australian workplace culture is generally friendly, direct and team-oriented, with emphasis on punctuality, safety, inclusion and work-life balance. Melbourne has excellent dining, arts, sport and public transport, although rent and living costs can be high. The country has beaches, national parks, regional towns and a relaxed outdoor lifestyle, but distances between cities are substantial. Foreign workers must hold an appropriate visa, such as a Working Holiday visa, employer-sponsored visa or another skilled or temporary visa; eligibility depends on nationality, age, qualifications and the position. Check official Australian immigration requirements before accepting an offer. New arrivals should budget for accommodation, transport, tax, health insurance and superannuation, and confirm whether the advertised salary includes superannuation.