Reservations Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservations Intern supports the reservations team with processing room bookings, updating guest information, handling inquiries, preparing reports, and coordinating with Front Office, Sales, and other hotel departments. Candidates are generally expected to be hospitality, tourism, business, or a related-course student, with good English communication, basic computer skills, attention to detail, and a professional service attitude. Familiarity with hotel reservation systems is helpful but not always required. The successful candidate should be organized, dependable, willing to learn, comfortable handling guest requests, and available to follow the hotel’s internship schedule and workplace standards.

About the employer

Fairmont Makati is a luxury hotel in Makati City, the Philippines’ major business and commercial district. It is part of Fairmont Hotels & Resorts, an international luxury hospitality brand within Accor. The property offers upscale accommodation, restaurants and bars, meeting and event facilities, wellness services, and personalized guest experiences for business and leisure travelers. Its location near shopping, corporate offices, cultural attractions, and transport links makes it a prominent choice for visitors to Metro Manila. Fairmont hotels are known for refined service, strong operational standards, and a focus on memorable guest interactions. At Fairmont Makati, interns can gain practical exposure to hotel reservations, front-office coordination, guest communication, and the systems used in a full-service luxury property. The hotel also provides experience in a multicultural workplace and may offer opportunities to learn about wider Accor practices and hospitality career paths.

Working in Philippines

The Philippines is an archipelago with varied opportunities in hospitality, tourism, business services, technology, education, and healthcare. Metro Manila, including Makati, offers the widest choice of hotel and corporate roles, while Cebu, Boracay, Palawan, and Davao are important tourism and lifestyle destinations. Filipino culture is friendly, family-oriented, and generally English-speaking, making everyday communication accessible to international newcomers. Life in Makati is urban and convenient, with restaurants, malls, transport connections, and entertainment, although traffic and housing costs can be significant. Salaries are usually lower than in Western countries, so budgeting carefully is important. Foreign nationals normally need an appropriate work visa and employer sponsorship; an internship may require a special permit or training arrangement depending on nationality and program structure. Before relocating, confirm requirements with the Philippine Bureau of Immigration, the employer, and your embassy. Short-term visitors should not work without authorization.