In Room Dining Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The In Room Dining Supervisor oversees daily room-service operations, ensuring orders are taken accurately, delivered promptly, and presented to Rixos standards. Requirements typically include previous experience in room service, restaurant operations, or a similar supervisory role; strong spoken English; good knowledge of food and beverage service; and familiarity with hotel operating procedures. Arabic or other languages may be advantageous. The successful candidate is expected to lead and train team members, coordinate closely with the kitchen and front office, monitor guest satisfaction, handle complaints professionally, control service equipment and supplies, and maintain hygiene and safety standards. Flexibility for shifts, weekends, and public holidays, along with a polished appearance and customer-focused attitude, is essential.

About the employer

Rixos Premium Dubai JBR is a luxury lifestyle resort located on Dubai’s lively Jumeirah Beach Residence shoreline. It is part of the Rixos brand, which is operated internationally by Ennismore and has a strong association with Accor’s luxury and lifestyle hospitality portfolio. The resort combines hotel accommodation, restaurants, bars, beach facilities, entertainment, and event spaces, serving leisure travellers, families, business visitors, and groups. Its positioning places particular emphasis on energetic guest experiences, high-quality dining, attentive service, and contemporary resort amenities. Employees work in a multicultural environment and are generally expected to deliver polished service while maintaining brand standards. Rixos properties commonly provide structured training and opportunities to progress across hospitality departments, although the exact benefits, accommodation arrangements, and employment conditions depend on the individual contract.

Working in United Arab Emirates

The United Arab Emirates is not an island, but it is a federation of seven emirates, with Dubai and Abu Dhabi offering the widest range of hospitality, retail, aviation, finance, technology, healthcare, and construction jobs. The country is multicultural and generally welcoming, while local customs place importance on modest dress, respect, punctuality, and responsible public behaviour. Dubai offers beaches, shopping, restaurants, nightlife, desert excursions, and an active international lifestyle, though rent and schooling can be expensive. Most overseas employees need an employer-sponsored work permit and residence visa; employers normally arrange the application, medical test, Emirates ID, and related processing. Do not work on a tourist visa. Before relocating, confirm salary, accommodation, transport, insurance, annual leave, gratuity, and probation terms in writing. Public transport is strong in Dubai, while taxis and cars are useful elsewhere. Summers are extremely hot, so indoor activities and air-conditioned facilities are central to daily life.