Front Office Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Manager leads the reception team and oversees smooth guest arrivals, departures, reservations, payments, complaints and daily front-office operations. The role generally requires previous hotel or front-office supervisory experience, strong communication and organisational skills, confidence using property-management systems, and the ability to work varied shifts, including weekends and public holidays. Candidates are expected to provide warm, professional service, support team performance, maintain accurate procedures and cash handling, resolve issues quickly, and contribute to guest satisfaction and hotel results. Experience with Accor systems, knowledge of Australian hospitality practices and strong English communication would be advantageous.

About the employer

ibis Styles Hobart is part of Accor, one of the world’s leading hospitality groups, operating a broad portfolio of hotels and resorts across luxury, premium, midscale and economy segments. The ibis Styles brand is known for affordable accommodation with distinctive, locally inspired design, a relaxed atmosphere and practical guest services. Located in Hobart, Tasmania, the hotel serves leisure travellers, business guests and visitors exploring the island’s food, culture and natural attractions. Accor promotes guest-focused service, teamwork, professional development and responsible business practices. Employees may access training, career opportunities across an international hotel network and selected staff benefits, depending on local employment conditions and company policy.

Working in Australia

Australia is an island country with opportunities in hotels, restaurants, tourism, healthcare, construction, technology, education and agriculture. Hobart offers a smaller-city lifestyle, a strong food and arts scene, nearby mountains and beaches, and generally less congestion than Australia’s mainland capitals. Australian workplaces value punctuality, practical communication, teamwork and workplace safety, while Tasmania’s culture is friendly and community-minded. Rent and living costs vary, with Hobart typically cheaper than Sydney or Melbourne but still requiring careful budgeting. International applicants need a visa allowing employment, such as an employer-sponsored visa, skilled visa or eligible working-holiday visa. Requirements depend on nationality, occupation, age, qualifications and sponsorship. Before relocating, check official Australian immigration guidance, arrange health insurance, confirm accommodation and understand tax, superannuation and employment rights.