Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms and public areas to ibis Wellington and Accor standards. Duties typically include changing linen, making beds, cleaning bathrooms, replenishing amenities, reporting maintenance issues, handling guest requests, and following health, safety, and hygiene procedures. Candidates should be reliable, physically fit, well organised, and comfortable working on their feet and managing a daily room quota. Previous hotel or commercial cleaning experience is helpful but may not be essential. A positive attitude, attention to detail, good personal presentation, teamwork, and the ability to work weekends, public holidays, and flexible shifts are expected.

About the employer

ibis Wellington is part of Accor, a major international hospitality group operating hotels, resorts, and lifestyle brands worldwide. The ibis brand focuses on comfortable, practical accommodation at accessible prices, supported by friendly service and efficient operations. Located in central Wellington, the hotel serves business travellers, tourists, groups, and visitors attending the city’s cultural and government activities. Employees generally work in a diverse, fast-paced environment where teamwork, guest satisfaction, cleanliness, and consistent service standards are important. Accor offers roles across accommodation, food and beverage, housekeeping, maintenance, administration, and management. Depending on the position and property, staff may also benefit from training, career development opportunities, and employee hotel discounts through the broader Accor network.

Working in New Zealand

New Zealand offers hospitality, tourism, cleaning, housekeeping, food service, construction, healthcare, agriculture, and technology opportunities, particularly in Wellington, Auckland, Christchurch, Queenstown, and regional tourist areas. The country has a relaxed, multicultural workplace culture that values friendliness, reliability, equality, and a healthy work-life balance. Lifestyle highlights include outdoor activities, beaches, mountains, national parks, and relatively clean, safe communities, although housing and living costs can be high in major cities. Visitors may enter on a visitor visa, but paid work requires an appropriate work visa. Common options include the Working Holiday Visa for eligible nationalities, employer-supported work visas, and residence pathways for qualifying occupations. Before relocating, candidates should check Immigration New Zealand requirements, confirm accommodation and transport arrangements, budget for tax and healthcare costs, and ensure their qualifications and work rights match the position.