Assistant Manager/Manager Human Resources

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager/Manager, Human Resources role supports Shangri-La Singapore’s employee lifecycle, including recruitment, onboarding, employee relations, performance management, training coordination, HR administration and compliance with Singapore employment regulations. Candidates are typically expected to hold a diploma or degree in human resources, business administration or a related discipline, with relevant hotel or hospitality experience. Strong knowledge of Singapore employment practices, communication skills, discretion and the ability to manage confidential matters are important. The successful candidate should be service-oriented, organised, approachable and comfortable working with employees and managers across different departments in a multicultural environment. Experience with HR systems and labour-law compliance will be advantageous.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa, North America and Australia. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for personalised Asian hospitality, high service standards and an emphasis on genuine care for guests and colleagues. Shangri-La Singapore is a prominent luxury hotel set near Orchard Road, offering accommodation, dining, conference facilities, gardens, recreational amenities and extensive guest services. The property employs a diverse international workforce and provides opportunities across rooms, food and beverage, culinary, events, finance, engineering and corporate support functions. HR professionals contribute to maintaining the hotel’s service culture, developing talent, supporting employee engagement and ensuring that workplace practices meet both company standards and Singapore regulations.

Working in Singapore

Singapore is a compact, highly connected city-island with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and professional services. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. The lifestyle is safe and convenient, supported by excellent public transport, diverse food, modern shopping areas and green spaces, although accommodation and daily expenses can be high. International employees generally need an employer-sponsored work pass. The Employment Pass is commonly used for professional and managerial roles, while the S Pass may apply to eligible mid-skilled positions, subject to salary and quota requirements. Employers usually assist with applications, but approval is handled by Singapore’s Ministry of Manpower. New arrivals should arrange suitable housing, healthcare coverage, banking access and tax registration. Central areas are convenient but expensive; neighbourhoods such as Queenstown, Bishan, Tampines and Jurong may offer better value.