Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the hotel’s events and catering sales team by handling enquiries, preparing proposals and quotations, coordinating site inspections, maintaining booking records, and assisting with event arrangements. Candidates are generally expected to have a diploma or degree in hospitality, tourism, business, or a related field, along with administrative or hotel experience. Strong communication, organisation, customer-service, and follow-up skills are important. The role requires attention to detail, confidence in dealing with clients, proficiency in English and common office systems, and the ability to manage several deadlines. Flexibility to work weekends, public holidays, and occasional extended hours is also expected.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Its Malaysian portfolio includes city hotels and resort properties serving business travellers, leisure guests, weddings, conferences, and social events. Shangri-La places strong emphasis on warm hospitality, personalised guest care, professional development, and teamwork. An Events Sales Coordinator typically works closely with corporate clients, wedding planners, banquet operations, culinary teams, and front-office departments to turn enquiries into successful events. The company generally offers structured hotel training, staff benefits, and opportunities to build an international hospitality career, although specific benefits and salary depend on the property and employment contract.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, events, restaurants, tourism, retail, and marine activities. Island destinations such as Langkawi, Penang, Tioman, Redang, and parts of Sabah are popular for hospitality work, while Kuala Lumpur and major mainland cities provide broader corporate and hotel employment. The culture is multicultural, with Malay, Chinese, Indian, indigenous, and international influences; English is widely used in tourism, alongside Malay and other local languages. Lifestyle ranges from busy city living to relaxed beach communities, with generally affordable food and transport. Foreign candidates normally need an employer-sponsored Employment Pass arranged before starting work; eligibility depends on salary, qualifications, and immigration approval. Malaysian citizens do not need a work visa. Relocation costs, accommodation, transport, and island access should be checked with the employer, as remote resorts may have limited services and seasonal staffing needs.