Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating event business, managing key accounts, preparing proposals, negotiating contracts and coordinating with banquet, catering, rooms and operations teams to deliver successful meetings and celebrations. Candidates should typically have a diploma or degree in hospitality, business or a related field, along with several years of hotel event sales or conference experience. Strong knowledge of the Malaysian hospitality market, sales planning, budgeting and customer relationship management is expected. The role requires excellent communication, presentation and negotiation skills, commercial awareness, attention to detail and the ability to meet revenue targets while managing multiple events. Flexibility, professionalism and a guest-focused approach are essential.

About the employer

Shangri-La Hotels and Resorts is a leading international luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. The company is known for warm Asian hospitality, high service standards and premium accommodation, dining, meetings and leisure experiences. Its Malaysian portfolio includes luxury city hotels and resort properties serving business travellers, families, weddings and corporate events. Shangri-La places strong emphasis on guest satisfaction, employee development, service consistency and responsible business practices. A Senior Event Sales Manager would work closely with commercial, food and beverage, banquet and operations teams to win business and ensure events reflect the brand’s quality standards. Benefits may include service charge, incentives, staff meals, accommodation or travel-related privileges, depending on the property and employment terms.

Working in Malaysia

Malaysia offers varied island lifestyles and hospitality opportunities. Langkawi is a popular resort destination with jobs in hotels, events, restaurants, wellness and tourism, while Penang combines heritage culture, excellent food and a more urban lifestyle. Sabah and Sarawak, on Borneo, offer resort, diving, conservation and adventure-tourism roles, particularly around Kota Kinabalu, islands and coastal parks. Local culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; modest dress, respectful communication and awareness of religious practices are important. Living costs are generally manageable outside central Kuala Lumpur, although island accommodation and transport can be seasonal and limited. Foreign nationals normally need an employer-sponsored work permit, and the employer usually handles approval through Malaysian immigration authorities. Candidates should confirm salary, service charge, housing, medical cover, contract length and relocation support before accepting. Malaysia has tropical weather, strong food culture and good regional flight connections, but island work may involve peak-season hours and remote living.