Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, training coordination, benefits administration and employee relations. Applicants should have a diploma or degree in Human Resources, business administration or a related field, along with several years of hotel or hospitality HR experience. Strong knowledge of Indonesian employment regulations, communication skills, confidentiality and proficiency with HR systems are expected. The successful candidate should be organised, approachable, service-focused and able to work independently while supporting managers and colleagues in a multicultural, fast-paced hotel environment.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable accommodation, restaurants, wellness facilities and strong destination experiences. Shangri-La places considerable emphasis on hospitality standards, colleague development, cultural awareness and guest satisfaction. In Indonesia, the group has operated high-end properties serving business and leisure travellers, including hotels in major destinations such as Jakarta and Bali. A Human Resources Supervisor typically works closely with department leaders to maintain positive employee relations, support recruitment and uphold the company’s service culture and employment standards.

Working in Indonesia

Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam and other resort islands, with demand for HR, front office, food and beverage, housekeeping and management professionals. Bali is popular with expatriates for its beaches, international community and relaxed lifestyle, while Jakarta provides more corporate opportunities and urban conveniences. Lombok and eastern islands offer quieter living and growing resort sectors. Local culture values respect, family, community and religious diversity; workplace communication is usually polite and relationship-focused. Living costs vary significantly, with Bali tourist areas generally more expensive. Foreign employees normally need an employer-sponsored work permit and KITAS, and must not work on a tourist visa. Candidates should confirm sponsorship, salary, accommodation, insurance, taxes and relocation support before accepting an offer.