Service Leader - F&B (Sinfully)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – F&B is responsible for supervising daily restaurant operations at Sinfully, ensuring attentive service, accurate orders, cleanliness, and a consistently high guest experience. Candidates should have relevant experience in hotel or restaurant food and beverage operations, strong knowledge of service standards, and good communication skills. Leadership ability, a professional appearance, customer focus, and confidence in handling guest concerns are expected. Familiarity with point-of-sale systems, food safety, beverage service, and staff scheduling is advantageous. The successful candidate should be organized, commercially aware, able to coach colleagues, and comfortable working shifts, weekends, and public holidays in a luxury resort environment.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and recognized for its hotels, resorts, residences, and restaurants across the world. Its properties are known for warm Asian hospitality, high service standards, distinctive dining, and carefully designed guest experiences. In the Philippines, Shangri-La operates prominent resorts and hotels in destinations such as Boracay, Cebu, and Manila. The group places strong emphasis on professional development, teamwork, guest satisfaction, and responsible business practices. Employees typically work in multicultural environments and may receive benefits such as service charge, meals, uniforms, insurance, accommodation or transportation support, and training, depending on the property and employment terms. Conditions vary by location and contract, so candidates should confirm the exact package directly with the recruiting hotel.

Working in Philippines

The Philippines offers hospitality opportunities in Boracay, Cebu, Palawan, Bohol, Siargao, and major cities such as Manila. Resort jobs are common in food and beverage, housekeeping, front office, activities, and guest relations, with demand increasing during peak travel periods. Filipino culture is friendly, family-oriented, and strongly influenced by English, Spanish, and Asian traditions. Island living usually means warm weather, beaches, outdoor activities, relaxed communities, and lower daily costs than many international destinations, although imported goods and housing in tourist areas can be expensive. Foreign workers generally need an employer-sponsored work permit and appropriate visa, commonly coordinated through the Bureau of Immigration; working on a tourist visa is not permitted. Relocation planning should include accommodation, healthcare, banking, transport, insurance, and typhoon-season preparation. Confirm visa sponsorship, contract terms, service charge, staff housing, and travel arrangements before accepting an offer.