Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is expected to provide attentive and efficient table service, welcome guests, explain menus, take accurate orders, serve food and beverages, process payments, and maintain high standards of cleanliness and presentation. Candidates should have hospitality or restaurant experience, good communication and interpersonal skills, a polished and service-oriented manner, and the ability to work under pressure in a busy luxury hotel environment. Cantonese and English are highly useful, while Mandarin may be an advantage. Flexibility for shifts, weekends and public holidays is normally required. The successful candidate should be reliable, well-groomed, detail-conscious and committed to Shangri-La's standards of warm, personalized guest service.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and recognized for its hotels, resorts and distinctive standards of warm, personalized service. Shangri-La Hong Kong operates premium properties serving international travelers, business guests and local customers, with restaurants, meetings, wellness facilities and guest services. The company places strong emphasis on genuine care, cultural understanding, professionalism and creating memorable experiences. Employees generally work in a structured hotel environment with opportunities to develop practical hospitality skills and progress within the wider group. Benefits and employment terms vary by property and position, but may include staff meals, uniforms, medical coverage, service charge, training and hotel or group discounts. Hung Tong is one of the property’s dining venues, where attentive service, menu knowledge, teamwork and consistent presentation are central to the guest experience.

Working in Hong Kong

Hong Kong is a compact, energetic city and territory built around Hong Kong Island, Kowloon and the New Territories. Hospitality opportunities are available in luxury hotels, restaurants, clubs, resorts, airlines and event businesses, particularly for candidates with Cantonese, English or Mandarin skills. Local culture combines Chinese traditions, international influences, efficient service and a fast-paced working style. Lifestyle highlights include excellent public transport, diverse food, hiking, beaches, shopping and a vibrant arts scene, although accommodation and daily expenses can be high. Overseas hires normally need an employer-sponsored employment visa under Hong Kong’s employment arrangements; eligibility depends on qualifications, relevant experience, a confirmed job and market-level remuneration. Applicants should verify current immigration requirements with the Hong Kong Immigration Department. Relocating workers should budget for rental deposits, transport, healthcare and initial living costs, and confirm housing, benefits, working hours and visa support with the employer.