Duty Engineer (當值工程師)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Duty Engineer is responsible for maintaining hotel facilities, equipment, utilities and building systems, responding to maintenance requests, carrying out preventive maintenance and handling engineering emergencies. Requirements typically include a technical certificate, diploma or apprenticeship in electrical, mechanical, building services or a related discipline, together with relevant hotel, commercial-property or facilities experience. Knowledge of HVAC, plumbing, electrical systems, fire safety and basic building controls is advantageous. The candidate should be practical, safety-conscious, reliable and able to troubleshoot problems under pressure. Good communication skills are important when assisting guests and coordinating with other departments. The role normally involves rotating shifts, including nights, weekends and public holidays.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its Asian heritage, warm service and high-end hotels and resorts. Its portfolio includes Shangri-La, Kerry, JEN and Traders properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La hotels typically provide accommodation, restaurants, conference facilities, wellness services and extensive guest amenities. The group places strong emphasis on personalized hospitality, operational standards, staff development and responsible business practices. In Hong Kong, its properties serve business travelers, leisure guests, local residents and major events. Employees generally work in multicultural teams and are expected to maintain professional service, safety and presentation standards. Engineering staff support the reliable operation of guest rooms, public areas, kitchens, plant rooms and essential building systems.