Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets while maintaining a safe, welcoming environment. Typical requirements include relevant hotel, security or law-enforcement experience, supervisory ability, good communication skills, physical fitness and knowledge of emergency procedures. Familiarity with CCTV, access control, incident reporting, fire safety and local regulations is advantageous. Cantonese and English are generally valuable in Hong Kong, while Mandarin may also be useful. The successful candidate is expected to lead security officers professionally, patrol assigned areas, respond promptly to incidents, investigate irregularities, support emergency drills and coordinate with hotel departments and external authorities. A calm, discreet, service-oriented approach, shift flexibility and strong attention to detail are essential.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The company places strong emphasis on Asian hospitality, personalized guest service, employee development and responsible business practices. Shangri-La properties typically offer accommodation, dining, meetings, wellness and leisure facilities, serving both business and leisure travelers. In Hong Kong, the group operates well-known luxury hotels and provides opportunities across hotel operations, culinary services, guest relations, security, engineering, finance and management. Benefits and working conditions vary by property and position, but hospitality roles commonly include staff meals, uniforms, training and employee discounts, subject to the applicable employment package.