Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets while maintaining a safe, welcoming environment. Typical requirements include relevant hotel, security or law-enforcement experience, supervisory ability, good communication skills, physical fitness and knowledge of emergency procedures. Familiarity with CCTV, access control, incident reporting, fire safety and local regulations is advantageous. Cantonese and English are generally valuable in Hong Kong, while Mandarin may also be useful. The successful candidate is expected to lead security officers professionally, patrol assigned areas, respond promptly to incidents, investigate irregularities, support emergency drills and coordinate with hotel departments and external authorities. A calm, discreet, service-oriented approach, shift flexibility and strong attention to detail are essential.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The company places strong emphasis on Asian hospitality, personalized guest service, employee development and responsible business practices. Shangri-La properties typically offer accommodation, dining, meetings, wellness and leisure facilities, serving both business and leisure travelers. In Hong Kong, the group operates well-known luxury hotels and provides opportunities across hotel operations, culinary services, guest relations, security, engineering, finance and management. Benefits and working conditions vary by property and position, but hospitality roles commonly include staff meals, uniforms, training and employee discounts, subject to the applicable employment package.

Working in Hong Kong

Hong Kong is a compact, highly connected destination offering opportunities in hospitality, finance, retail, technology, logistics, aviation and professional services. Hotel work is concentrated around Hong Kong Island, Kowloon, the airport and resort areas. The culture blends Cantonese traditions with international influences; politeness, punctuality and respect for hierarchy are valued, while English is widely used in business and tourism. Life is energetic and convenient, with excellent public transport, dense urban neighborhoods, diverse food and easy access to hiking, beaches and outlying islands. Employment normally requires a work visa sponsored by an employer, and applicants should secure an approved offer before relocating. Employers generally provide guidance on visa documentation, but requirements can change. Housing is expensive, so candidates should compare salary, accommodation, transport and benefits carefully. Hong Kong has humid summers, mild winters and occasional typhoons.