Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the Housekeeping Manager in maintaining guest rooms, public areas and back-of-house spaces to Shangri-La standards. Typical duties include coordinating room attendants, checking cleanliness, monitoring supplies, handling guest requests and helping train team members. Candidates should have hotel housekeeping experience, good knowledge of cleaning procedures, strong attention to detail and the ability to lead a diverse team. The role requires flexibility for shifts, weekends and public holidays, along with physical stamina, reliability and a professional service attitude. Basic computer skills and clear communication in English are useful; knowledge of Malay or other languages may be an advantage.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for personalised service, comfortable accommodation, restaurants, wellness facilities and strong attention to guest experience. In Malaysia, Shangri-La operates well-known properties in destinations including Kuala Lumpur, Penang and Kota Kinabalu. Employees generally work in an international environment with structured hotel procedures, uniform and grooming standards, staff training and opportunities to progress within the wider group. Benefits vary by property but may include meals, uniforms, staff accommodation or transport, medical coverage, service charge and discounted stays. Housekeeping team members are central to the brand’s reputation because room quality, cleanliness and prompt service strongly influence guest satisfaction.

Working in Malaysia

Malaysia offers hospitality work in both island resorts and major cities. Popular island destinations include Penang, Langkawi, Pangkor and parts of Sabah, while Kuala Lumpur provides more year-round hotel opportunities. Tourism jobs commonly include housekeeping, food and beverage, front office, kitchen, spa and maintenance roles. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, alongside Malay and other local languages. Lifestyle ranges from busy urban living to relaxed beach communities, with generally affordable food and transport. Foreign workers normally need an employer-sponsored employment pass or relevant work permit before starting work; requirements depend on nationality, role and immigration rules. Employers often assist with applications, accommodation and relocation. Check the latest Malaysian immigration guidance and confirm housing, insurance, transport and contract terms before accepting an offer.