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The Assistant Manager/Manager, Human Resources role supports the hotel’s people strategy across recruitment, employee relations, performance management, learning, engagement, and HR administration. Candidates should have a diploma or degree in Human Resources, Hospitality Management, Business, or a related discipline, together with relevant hotel or service-industry experience. Strong knowledge of Singapore employment practices, communication skills, discretion, and the ability to manage confidential matters are expected. The successful candidate should be approachable, organised, commercially aware, and comfortable partnering with department heads in a multicultural environment. Experience with HR systems, workforce planning, and handling employee concerns would be advantageous.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for its hotels, resorts, and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other destinations under the Shangri-La, JEN, and Traders brands. Its hotels typically provide accommodation, dining, meetings, wellness, and recreational services, with a strong emphasis on genuine hospitality and personalised guest experiences. Shangri-La Singapore is a well-established luxury city hotel known for its landscaped grounds, restaurants, conference facilities, and service standards. Working for the company can offer exposure to international hospitality practices, structured learning opportunities, and career mobility across departments and destinations. Human Resources employees support a diverse workforce and help maintain the organisation’s culture, engagement, compliance, and talent-development priorities.
Singapore is a compact, highly connected island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics, and professional services. Its multicultural population creates a workplace shaped by Chinese, Malay, Indian, and international influences, with English widely used in business. Life is convenient and generally safe, with efficient public transport, excellent food, modern healthcare, and extensive shopping and entertainment. Accommodation and daily expenses can be high, particularly in central areas, so salary and housing costs should be considered carefully. International employees normally need employer-sponsored permission to work, such as an Employment Pass or S Pass, subject to eligibility and government approval. New arrivals should arrange suitable housing, banking, insurance, and tax registration, and confirm whether the employer provides relocation assistance. Singapore’s tropical climate is hot and humid year-round, with frequent rain, but beaches, parks, heritage districts, and nearby Southeast Asian destinations provide plenty of leisure options.
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