Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in planning, promoting and coordinating meetings, conferences, weddings and other functions. Typical requirements include a diploma or degree in hospitality, business or a related field, good communication and organisational skills, and some experience in hotel sales, events or customer service. The candidate is expected to respond promptly to enquiries, prepare proposals and quotations, maintain client records, coordinate with banquet and operational departments, assist with site inspections and ensure events are delivered professionally. Strong attention to detail, confidence with Microsoft Office, teamwork, flexibility and a polished manner are important. Knowledge of local markets and additional languages may be advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resort experiences. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations, including city hotels, beach resorts and destination retreats. Shangri-La places strong emphasis on warm hospitality, personalised guest care, employee development and responsible business practices. Its Malaysia portfolio includes well-known properties serving business travellers, holidaymakers, meetings and social events. Employees commonly work in multicultural teams and support high service standards across accommodation, food and beverage, events, wellness and guest relations. The company offers opportunities for people who enjoy hospitality, relationship-building and detailed operational coordination, although working hours may include evenings, weekends and public holidays depending on event schedules.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, event venues, restaurants, tourism, retail and corporate services. Langkawi is known for beach resorts and relaxed island living, while Penang combines heritage culture, excellent food and a lively urban environment. Sabah and Sarawak provide resort, nature and adventure-tourism roles, with Kota Kinabalu and Kuching serving as useful bases. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality, alongside Bahasa Malaysia and other languages. Lifestyle costs are generally moderate, though popular resort islands can be more expensive and seasonal. Foreign employees normally need an employment pass or other work authorisation arranged and sponsored by the employer before starting work. Relocation usually involves employer assistance, medical checks and document processing. Candidates should confirm accommodation, transport, benefits, visa sponsorship and probation terms directly with Shangri-La.