Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee finance service delivery, maintain accurate and timely accounting processes, monitor controls, and support reporting, reconciliations, budgeting, and internal compliance. Typical requirements include a degree in Accounting, Finance, Business, or a related field; relevant experience in hotel finance, shared services, or accounting operations; strong knowledge of financial systems and controls; and good communication and leadership skills. The successful candidate should be organised, analytical, dependable, customer-focused, and able to manage deadlines, resolve operational issues, improve processes, and work effectively with hotel departments and regional finance teams.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for personalised service, comfortable surroundings, and strong attention to guest experience. In the Philippines, Shangri-La operates well-known hotels and resorts, including properties in Manila, Cebu, and Boracay. The company employs colleagues across hotel operations, finance, human resources, food and beverage, engineering, sales, and guest services. A finance service manager may work closely with property leadership, corporate or regional finance teams, auditors, and operational departments to ensure sound financial administration. Benefits can vary by property but may include staff meals, accommodation or transport support, healthcare, service charge, training, and hotel discounts.

Working in Philippines

The Philippines is an archipelago with major employment centres on Luzon, particularly Metro Manila, and growing hospitality opportunities in Cebu, Boracay, Palawan, and other resort destinations. Jobs are available in hotels, tourism, finance, shared services, information technology, restaurants, and property management. Filipino culture is warm, family-oriented, sociable, and strongly influenced by regional traditions, English, and international connections. Lifestyle ranges from busy urban living in Manila to a slower beach or provincial pace, with generally affordable food and services but traffic and housing costs varying considerably. Foreign employees normally need an employer-sponsored work visa or permit, while requirements depend on nationality and contract; employers commonly assist with documentation. Relocating staff should confirm accommodation, healthcare, taxation, transportation, and dependent arrangements before arrival. Weather is tropical, with a dry season and a rainy or typhoon season, so location-specific planning is important.