Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain at Summer Palace, Shangri-La Hong Kong, is responsible for supervising a designated restaurant section and ensuring polished, attentive service throughout each guest’s meal. Requirements typically include previous experience in fine dining or luxury hotels, strong knowledge of food and beverage service, good English communication skills, and the ability to lead and train junior colleagues. Cantonese or Mandarin is advantageous. The successful candidate is expected to maintain Shangri-La service standards, understand menus and wine pairings, handle guest requests professionally, coordinate closely with the kitchen, and support smooth daily restaurant operations. A positive attitude, refined presentation, teamwork, and flexibility to work shifts, weekends, and public holidays are essential.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and associated businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and premium dining and accommodation experiences. Shangri-La Hong Kong includes Island Shangri-La and offers award-winning restaurants, luxury guest rooms, meeting facilities, and extensive wellness services. Summer Palace is the hotel’s acclaimed Cantonese restaurant, recognised for refined cuisine, elegant surroundings, and attentive service. Employees typically work in a multicultural environment with structured training, opportunities for career development, and exposure to international luxury-hospitality practices. The company places strong emphasis on guest satisfaction, professionalism, teamwork, and consistent service quality.

Working in Hong Kong

Hong Kong is a vibrant coastal city and island territory with strong opportunities in hotels, restaurants, finance, retail, technology, aviation, and tourism. Its culture blends Cantonese traditions with international influences, reflected in its food, festivals, temples, arts, and fast-paced urban lifestyle. Residents enjoy excellent public transport, diverse dining, shopping, hiking trails, beaches, and nearby islands, although housing can be expensive and living spaces are often compact. Most overseas hospitality employees require an employment visa, normally sponsored by the employer, with proof of qualifications, relevant experience, and a confirmed job offer. Dependants may be eligible to join under separate arrangements. New arrivals should budget for deposits, transport, medical coverage, and daily expenses, and should check current immigration rules before relocating. English is widely used in business, while Cantonese is especially valuable in customer-facing roles.