Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for maintaining a safe and secure environment for guests, colleagues, visitors and hotel property. Requirements typically include relevant security or hotel experience, supervisory capability, good communication skills, and knowledge of emergency procedures, access control, incident reporting and local safety regulations. First-aid, fire-safety or security training is advantageous. The successful candidate is expected to lead security officers professionally, monitor CCTV and patrols, respond promptly to incidents, support investigations, prepare accurate reports and coordinate with police or emergency services when required. Flexibility is important because the role usually involves rotating shifts, weekends and public holidays. A calm manner, sound judgment, physical fitness, discretion and a strong customer-service attitude are essential.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts and distinctive Asian-inspired service. The company operates properties across Asia, the Middle East, Europe, North America and other destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its hotels typically combine accommodation, restaurants, meeting facilities, wellness services and business amenities. Shangri-La places strong emphasis on genuine hospitality, thoughtful guest experiences, professional standards and colleague development. In Hong Kong, the group has a long-standing presence and serves business travellers, leisure guests, families and local events. Working for the company can provide experience in an international luxury-hotel environment, with opportunities to cooperate across departments and progress through structured training and internal career pathways.

Working in Hong Kong

Hong Kong is a compact, energetic city with strong opportunities in hotels, tourism, finance, retail, technology, logistics and professional services. Its culture blends Cantonese traditions, international influences, excellent food and a fast-paced urban lifestyle. Public transport is efficient, and major attractions, beaches, hiking trails and outlying islands are easy to reach. Housing is expensive, particularly on Hong Kong Island and in Kowloon, so many employees share accommodation or live in the New Territories. Salaries are generally quoted monthly in Hong Kong dollars, and employment benefits may include meals, insurance, bonuses or staff accommodation depending on the employer. Foreign nationals normally need an employment visa sponsored by a Hong Kong company, with proof of qualifications, a genuine job offer and suitable remuneration. Candidates should arrange documentation before travelling and check current Immigration Department requirements. Cantonese is valuable, while English is widely used in international hotels.