Wellness Attendant 服務員 (清潔工作)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Wellness Attendant supports the cleanliness, hygiene and smooth operation of wellness and spa facilities at Shangri-La in Hong Kong. Duties may include cleaning treatment rooms, changing areas, relaxation spaces and equipment, replenishing amenities, handling laundry and reporting maintenance or safety issues. Candidates should be dependable, physically fit, detail-oriented and comfortable performing cleaning duties to a high standard. Previous experience in hotel housekeeping, spa operations or cleaning is advantageous, while a courteous attitude, teamwork, personal grooming and basic communication skills are expected. The role requires flexible shifts, including weekends and public holidays, and a strong commitment to guest privacy, service quality and workplace hygiene.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for refined service, comfortable accommodation, restaurants, wellness facilities and its caring Shangri-La hospitality philosophy. In Hong Kong, Shangri-La properties serve business and leisure travellers and offer opportunities across guest services, food and beverage, housekeeping, spa, engineering and administration. Employees generally work in structured hotel environments with training, staff benefits and opportunities for career progression. The Wellness Attendant role reflects the company’s focus on maintaining clean, relaxing and high-quality facilities while delivering a welcoming experience to guests.

Working in Hong Kong

Hong Kong is a compact, energetic destination with strong employment opportunities in hotels, restaurants, retail, finance, technology, logistics and tourism. Its diverse hospitality industry regularly hires people with customer-service, housekeeping, wellness and culinary experience. Local culture blends Cantonese traditions with international influences; politeness, punctuality and respect for hierarchy are valued. Life is fast-paced, safe and convenient, with excellent public transport, extensive shopping, mountains, beaches and lively food districts. Accommodation can be expensive, especially on Hong Kong Island and Kowloon, so many workers share flats or live in the New Territories. Foreign employees normally need an employment visa sponsored by their employer, and should secure a written offer before relocating. Common requirements include a valid passport, proof of qualifications or experience and medical or background documents where applicable. Cantonese is useful, while English is widely used in hotels.