Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, corridors, and related areas to Shangri-La standards. Typical requirements include previous housekeeping or hotel experience, basic English communication, good physical stamina, attention to detail, and a professional, service-focused attitude. The successful candidate should be reliable, discreet, well-groomed, and able to work shifts, weekends, and public holidays. Duties may include changing linens, replenishing amenities, reporting maintenance issues, handling guest requests, following health and safety procedures, and protecting guest privacy. Training may be provided, although experience in a luxury hotel or resort is advantageous.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates established properties such as Shangri-La The Fort in Manila and Shangri-La Mactan, Cebu, along with other hospitality interests. Employees typically work in a structured, guest-focused environment with training, grooming, safety, and service-quality expectations. Benefits and working conditions vary by property and position, but may include service charge, meals, uniforms, medical coverage, staff accommodation or transportation, and career development opportunities.

Working in Philippines

The Philippines offers hotel and resort opportunities in Manila, Cebu, Boracay, Palawan, Bohol, and other tourism destinations. Common vacancies include housekeeping, food and beverage, front office, culinary, engineering, and guest services. Filipino culture is generally welcoming, family-oriented, and respectful, with English widely used in workplaces. Island living can provide beaches, outdoor activities, affordable local food, and a relaxed lifestyle, although transport, healthcare, and services may be more limited outside major cities. Foreign nationals usually need an employer-sponsored work permit and appropriate visa before starting employment; requirements depend on nationality, contract, and role. Employers commonly assist with documentation, but candidates should verify terms with the hotel and Philippine authorities. Domestic flights and ferries connect the main islands, while accommodation, utilities, and travel costs should be considered when evaluating an offer.