Manager, Corporate and Marketing Communications

Role summary

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The Manager, Corporate and Marketing Communications is expected to develop and deliver communications strategies that strengthen Shangri-La’s corporate reputation and support hotel and brand marketing objectives. Typical requirements include a degree in communications, marketing, journalism, public relations or a related discipline, along with several years of experience in corporate communications, media relations, content development and campaign management. Strong written and spoken English is essential; Cantonese or Mandarin may be advantageous in Hong Kong. The successful candidate should be confident managing agencies, media enquiries, internal stakeholders and senior executives, while producing clear content across digital, social and traditional channels. Excellent organisation, presentation, networking and crisis-communications skills are expected.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong, with a portfolio of hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for its Shangri-La Hotels and Resorts brand, emphasising warm Asian hospitality, personalised service and high standards of guest care. Its properties include city hotels, island resorts and luxury residences, serving leisure travellers, corporate guests, groups and events. Hong Kong remains an important base for the organisation and its corporate operations. Employees typically work in a multicultural environment with opportunities spanning hotel operations, commercial functions, communications, finance and corporate leadership. The company places considerable importance on service quality, brand reputation, teamwork and professional development.

Working in Hong Kong

Hong Kong is a dynamic coastal city and a major international business centre, although it is better described as a territory with Hong Kong Island, Kowloon and the New Territories rather than a single island. Opportunities are strong in hospitality, tourism, finance, retail, technology, communications and professional services. Life is fast-paced, safe and highly connected, with excellent public transport, international schools, diverse dining and easy access to beaches, hiking trails and neighbouring Asian destinations. Cantonese is widely spoken, while English is common in business and hospitality. Foreign professionals generally require an employment visa sponsored by a Hong Kong employer; approval depends on qualifications, experience, salary and the role’s business need. Employers may assist with sponsorship and relocation, but candidates should confirm housing, tax, healthcare and dependent arrangements before moving. Rents can be high, so budgeting carefully is important.