Assistant Manager/Manager Human Resources

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager/Manager, Human Resources is expected to support the hotel’s people strategy across recruitment, onboarding, employee relations, performance management, training coordination and HR administration. Candidates should have a diploma or degree in Human Resources, Business Administration or a related field, together with relevant hospitality or service-industry experience. Strong knowledge of Singapore employment practices, communication skills and the ability to handle confidential matters professionally are important. The successful candidate should be organised, approachable, commercially aware and comfortable working with employees and managers at all levels. Experience with HR systems, payroll coordination and labour regulations would be advantageous.

About the employer

Shangri-La is a renowned luxury hospitality group founded in Asia, operating hotels, resorts and residences across major destinations worldwide. The group is recognised for warm Asian hospitality, high service standards and its distinctive Shangri-La brand, supported by properties under brands such as Shangri-La, Kerry Hotels, Hotel Jen and JEN by Shangri-La. In Singapore, Shangri-La Singapore is a long-established luxury hotel set amid extensive gardens near Orchard Road. It offers accommodation, restaurants, banquet facilities, wellness services and business events, serving leisure travellers, corporate guests and local customers. The company places strong emphasis on guest satisfaction, service excellence, employee development and responsible business practices. Human Resources professionals can expect a multicultural workplace, exposure to hotel operations and opportunities to work with diverse teams in a high-service environment.

Working in Singapore

Singapore is a compact, well-connected city-state rather than a traditional island resort, offering strong opportunities in hospitality, tourism, finance, technology, healthcare, education and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient and generally safe, with excellent public transport, reliable healthcare and a broad selection of food and entertainment. Housing can be expensive, particularly in central areas, so newcomers often compare shared apartments, private rentals and employer accommodation. Foreign professionals normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, and eligibility depends on salary, qualifications and experience. Employers typically manage the application process. New arrivals should budget for rent, transport, deposits, insurance and daily expenses, while learning local workplace customs and employment regulations.