Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations at Shangri-La, including recruitment, onboarding, employee records, training coordination, attendance, payroll administration, employee relations and compliance with Indonesian employment regulations. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, along with several years of hotel or service-industry HR experience. Strong communication, organization and problem-solving skills are expected, as well as discretion when handling confidential information. Familiarity with Indonesian labor law, HR systems and English is advantageous. The successful candidate should be approachable, fair, well organized and able to support colleagues and department leaders in a busy luxury-hospitality environment.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong3 Kong and recognized for its Asian-inspired service, warm guest experience and high operating standards. The group manages hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties commonly provide accommodation, restaurants, meetings and events, wellness facilities and leisure experiences. Shangri-La places strong emphasis on colleague development, customer care, cultural awareness and professional service. In Indonesia, its operations may include luxury hotels and resorts serving both international visitors and domestic travelers. Human Resources teams support recruitment, employee engagement, learning, labor compliance and the company culture that underpins the guest experience.

Working in Indonesia

Indonesia is an archipelago with varied opportunities across Java, Bali, Sumatra, Lombok and other islands. Hospitality, tourism, retail, technology, education, manufacturing and marine industries are major sources of employment. Bali offers an international, relaxed lifestyle and a large tourism sector, while Jakarta and other Java cities provide broader corporate and hotel opportunities. Local culture values community, respect, family and religious diversity; modest dress and polite communication are appreciated. Living costs vary considerably, with Jakarta and Bali generally more expensive than smaller cities. Reliable internet and international amenities are widely available in major destinations, though transport and services can be less developed on remote islands. Foreign employees normally need employer sponsorship, an approved work permit and the appropriate limited-stay visa before starting work. Employers usually guide the application process, but requirements can change, so candidates should confirm details with Indonesian immigration authorities or a qualified relocation adviser.