Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and facilities at Shangri-La in Hong Kong. Typical duties include monitoring access points and surveillance systems, conducting patrols, responding to incidents, assisting guests, enforcing hotel security procedures, preparing reports and supporting emergency or evacuation plans. Candidates should usually have relevant hotel, security or customer-service experience, good communication skills and a calm, professional manner. Physical fitness, observation skills, integrity and the ability to work shifts, weekends and public holidays are expected. Knowledge of English and Cantonese is advantageous, while first-aid, fire-safety or security training may be preferred. A valid Hong Kong security personnel permit may be required, depending on assigned duties.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its high-service standards, elegant hotels and resorts, and Asian-inspired guest care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La hotels typically offer accommodation, restaurants, events, wellness facilities and business services, employing teams across guest services, culinary operations, engineering, housekeeping, finance and security. The company places strong emphasis on warm hospitality, professionalism, teamwork and personalized service. Working for a Shangri-La property can provide exposure to international guests, structured hotel operations, training opportunities and potential career mobility within the wider group.

Working in Hong Kong

Hong Kong offers strong employment opportunities in hospitality, tourism, finance, retail, logistics, technology and professional services. Hotels regularly recruit security officers, guest-service staff, culinary workers, housekeeping teams and supervisors, especially candidates with Cantonese, English or Mandarin skills. The culture is fast-paced, international and respectful of punctuality, hierarchy and personal responsibility, while food, festivals and family traditions remain central. Lifestyle is urban and convenient, with excellent public transport, dense neighborhoods, hiking trails, beaches and a wide range of restaurants. Housing can be expensive, so many newcomers share apartments or live in areas connected by the MTR. Foreign employees generally need an approved employment visa before starting work; employers commonly sponsor applications under the General Employment Policy, while eligible Mainland Chinese applicants use separate arrangements. Bring verified qualifications, references and passport documents, and confirm accommodation, medical coverage and visa conditions with the employer.