Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes accurately, clearing tables, and maintaining high standards of hospitality in a Chinese fine-dining restaurant. Candidates should have relevant restaurant or hotel experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently under pressure. Knowledge of Cantonese, English, and/or Mandarin is advantageous. The role requires teamwork, attention to detail, a well-groomed appearance, flexible availability for shifts, weekends, and public holidays, and a strong commitment to Shangri-La service standards.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other regions. The company is known for refined guest service, strong culinary offerings, and its warm Asian-inspired hospitality philosophy. Its Hong Kong properties provide accommodation, restaurants, banqueting, wellness facilities, and business services for local and international guests. Employees typically work in a structured, service-focused environment with opportunities for training, career development, staff dining, medical coverage, and other benefits depending on the property and employment terms. Hung Tong is associated with Shangri-La's Cantonese dining operations and places particular emphasis on attentive table service, product knowledge, presentation, and consistent guest satisfaction.

Working in Hong Kong

Hong Kong is a dense, energetic international city made up of Hong Kong Island, Kowloon, and the New Territories, connected by efficient trains, buses, ferries, and trams. Hospitality workers can find opportunities in luxury hotels, restaurants, clubs, events, tourism, and catering, particularly in Central, Tsim Sha Tsui, Causeway Bay, and major resort areas. Cantonese is widely used, while English and Mandarin are valuable in guest-facing roles. The lifestyle combines fast-paced urban living, excellent food, shopping, nightlife, hiking, beaches, and nearby islands. Rent can be expensive, so employer accommodation or shared housing is worth checking. Foreign employees generally need an approved employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience, and a confirmed offer. New arrivals should arrange housing, health coverage, banking, and a Hong Kong identity card.