Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain at Summer Palace is responsible for supervising daily restaurant service, coordinating with waitstaff and the kitchen, welcoming guests, taking orders, and ensuring high standards of food quality and hospitality. Candidates should have relevant experience in fine-dining or Chinese restaurants, strong knowledge of service procedures, and good communication skills. Cantonese and English are highly useful, while Mandarin may be advantageous. The role requires a polished presentation, attention to detail, leadership ability, and confidence in handling guest requests or complaints. The successful candidate is expected to support smooth operations, coach junior colleagues, maintain hygiene and service standards, and deliver the refined, attentive experience associated with Shangri-La.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts, residences, and exceptional guest service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Its Hong Kong hotels are recognized for high standards in accommodation, dining, wellness, and event services. Summer Palace is the acclaimed Cantonese restaurant at Island Shangri-La, offering refined regional cuisine in an elegant setting. Shangri-La places strong emphasis on genuine hospitality, professional development, teamwork, and creating memorable experiences for guests. Employees may receive training, career mobility, staff dining or accommodation-related benefits depending on the property, and other benefits governed by local employment terms.

Working in Hong Kong

Hong Kong is a fast-paced international city with strong opportunities in hotels, restaurants, finance, retail, technology, logistics, and tourism. Its culture blends Cantonese traditions with global influences; respect, punctuality, and professional courtesy are valued at work. The lifestyle is energetic, convenient, and highly urban, with excellent public transport, diverse food, shopping, nightlife, hiking, and nearby islands and beaches. Housing can be expensive, especially in central districts, so many employees live in Kowloon or the New Territories. Overseas hires generally need an employment visa sponsored by the employer under Hong Kong’s relevant talent or employment arrangements. Applicants normally require a confirmed job offer, suitable qualifications or experience, and proof that the role cannot easily be filled locally. Bring verified documents and budget for initial housing and living costs.