Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports, presentations, and client correspondence. Responsibilities typically include maintaining customer records, coordinating sales calls and appointments, assisting with group and corporate enquiries, following up on leads, and liaising with reservations, events, finance, and operations. Candidates should have a diploma or degree in hospitality, business, marketing, or a related field, along with strong administrative and communication skills. Previous hotel sales or office experience is advantageous. The role requires excellent organisation, attention to detail, proficiency in Microsoft Office, professional English, a customer-focused attitude, and the ability to manage multiple deadlines in a fast-paced environment.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts, residences, and related businesses. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, dining, meetings, wellness facilities, and destination experiences. In the Philippines, Shangri-La operates prominent properties in locations such as Makati, Bonifacio Global City, Mactan, and Boracay, depending on current business operations. Employees generally work in a structured, service-oriented environment with opportunities to interact with corporate clients, leisure travellers, groups, and international guests. The company places strong emphasis on guest satisfaction, teamwork, professional presentation, training, and brand standards. A Sales Coordinator normally supports revenue-generating activities and works closely with several hotel departments to ensure enquiries and events are handled accurately and efficiently.

Working in Philippines

The Philippines is an archipelago offering varied career opportunities in hotels, resorts, tourism, business services, retail, and outsourcing. Major employment centres include Manila, Makati, Bonifacio Global City, Cebu, and Clark, while Boracay, Palawan, and other island destinations provide resort-based work. Filipino culture is generally warm, family-oriented, hospitable, and community-minded, with English widely used in professional settings. Lifestyle ranges from busy urban living to relaxed beach communities, although traffic, tropical weather, and occasional typhoons should be considered. Living costs vary considerably; Manila and popular resort islands are usually more expensive than provincial areas. Foreign employees normally need employer sponsorship and the appropriate work permit or visa before starting work. Applicants should confirm requirements with the employer and the Philippine Bureau of Immigration. Local hiring rules, accommodation, transport, healthcare, and taxation should also be checked before relocating.