Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper 1 supports the Executive Housekeeper in maintaining clean, attractive and hygienic guest rooms and public areas. Requirements typically include previous housekeeping or hotel experience, good knowledge of cleaning standards, attention to detail, physical stamina and the ability to work shifts, weekends and public holidays. The successful candidate should supervise or assist room attendants, check completed rooms, manage linen and cleaning supplies, respond professionally to guest requests, and follow Shangri-La’s service, safety and hygiene procedures. Reliability, teamwork, grooming and clear communication are important. Basic English or Malay is generally useful, while supervisory experience and familiarity with hotel housekeeping systems would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and well-developed guest experiences. Its Malaysian properties include luxury city hotels and resort destinations, supported by departments such as housekeeping, food and beverage, engineering, front office and guest services. Employees commonly receive structured training, opportunities for internal progression and exposure to international hospitality practices. Benefits vary by property and role, but may include staff meals, uniforms, medical coverage, service charge and discounted stays. The group places strong emphasis on professionalism, genuine care, cleanliness and consistent attention to guest comfort.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands along the east and west coasts. Housekeeping roles are widely available in hotels, resorts, serviced apartments and tourism businesses, particularly during peak travel seasons. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with excellent food and generally welcoming communities. Lifestyle costs vary: Kuala Lumpur is busier and more expensive, while resort areas offer a slower pace but fewer urban services. Foreign workers normally need an employer-sponsored work permit and must meet immigration, medical and employment requirements; working before approval is not permitted. Candidates should confirm accommodation, transport, service charge, contract terms and visa responsibility with Shangri-La before relocating. English is common in hotels, and Malay is useful for daily life.