Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is responsible for developing and converting meetings, incentives, conferences and events business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and a strong record in MICE or corporate accounts. Candidates should understand the Indonesian market, maintain relationships with event planners and businesses, prepare proposals, negotiate contracts, achieve revenue targets and coordinate closely with operations. Excellent communication, presentation, networking and negotiation skills are expected, along with commercial awareness, professional grooming, flexibility and the ability to manage multiple accounts and events effectively.

About the employer

Shangri-La is a luxury hospitality group originating in Asia and operating hotels, resorts and related properties across major destinations worldwide. The company is known for refined service, distinctive local experiences and its Asian-inspired approach to guest care. Its properties serve leisure travellers, corporate clients, conferences, weddings and international events. In Indonesia, Shangri-La has established operations associated with key business and resort destinations, including Jakarta and Bali. Employees generally work in a multicultural environment with strong emphasis on service standards, teamwork, guest satisfaction and commercial performance. Benefits and career development can vary by property, position and local employment conditions, but hotel roles commonly include service charge eligibility, meals, uniforms, training and staff-rate accommodation or travel benefits.

Working in Indonesia

Indonesia offers hospitality opportunities across Java, Bali, Lombok, Sumatra and other islands, with the strongest concentration of luxury hotels, MICE business and international employers in Jakarta and Bali. Bali is popular for its relaxed lifestyle, beaches and tourism culture, while Jakarta provides a faster-paced business environment and more corporate events. Local culture values courtesy, community, religious diversity and respect for traditions; modest dress and sensitivity during ceremonies are important. Living costs vary considerably, with Bali and central Jakarta generally more expensive than smaller cities. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa before starting work; tourist entry does not authorize employment. Candidates should confirm current immigration rules, relocation support, housing, taxation, healthcare and contract terms directly with Shangri-La and Indonesian authorities.