Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating and managing event, conference, wedding and banquet business for Shangri-La. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or event-sales experience, strong knowledge of the Malaysian market, excellent communication skills and proven negotiation ability. The successful candidate is expected to achieve revenue targets, develop corporate and agency relationships, prepare proposals, conduct site inspections, coordinate with operations teams and deliver high service standards. Flexibility, commercial awareness, attention to detail and the ability to manage multiple events under pressure are essential.

About the employer

Shangri-La Hotels and Resorts is a leading international luxury hospitality group founded in Hong Kong. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other global destinations under the Shangri-La brand and related hospitality concepts. Its properties are known for personalised service, comfortable accommodation, extensive dining options, meeting facilities and strong local cultural connections. In Malaysia, Shangri-La has established hotels and resorts serving business travellers, leisure guests, weddings and large corporate events. Employees typically work in an international environment with structured operating standards, opportunities for cross-department collaboration and access to hospitality training. The group places strong emphasis on guest satisfaction, teamwork, professional presentation and consistent service delivery. Benefits and employment conditions vary by property, position and local Malaysian regulations.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail and business services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Its island destinations combine beaches, diving, nature and a relaxed lifestyle, while major cities provide better transport, healthcare and international schooling. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences reflected in food, festivals, languages and religious traditions. Living costs are generally moderate, though central Kuala Lumpur and popular resort areas can be more expensive. Foreign nationals usually need an employer-sponsored Employment Pass, with the employer handling much of the application and approval process; working before approval is not permitted. Candidates should confirm visa terms, accommodation, medical coverage, tax obligations and service-charge arrangements before relocating. English is widely used in hospitality, while learning basic Malay can help with daily life and workplace relationships.