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The Assistant Restaurant Manager supports the smooth operation of the All Day Dining restaurant, helping lead service, maintain guest satisfaction, and achieve food and beverage targets. Candidates typically need a hospitality or related qualification, several years of restaurant experience, and previous supervisory or management exposure in an upscale hotel or international restaurant. Strong knowledge of restaurant service, food safety, inventory control, staff scheduling, and cost management is expected. The successful candidate should be confident, well presented, commercially aware, and able to coach a multicultural team. Excellent English communication, problem-solving ability, guest-recovery skills, and flexibility to work shifts, weekends, and public holidays are important. Knowledge of local Indonesian languages and experience with hotel operating systems would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its high standards of service, elegant properties, and warm Asian-inspired hospitality. The group operates hotels, resorts, and residences across Asia, the Middle East, Europe, and other international destinations. Shangri-La properties typically offer extensive restaurants, leisure facilities, conference spaces, and guest experiences designed for both business and holiday travelers. The company places strong emphasis on personalized service, employee development, teamwork, and cultural awareness. Benefits and working conditions vary by property and country, but hotel employees may receive meals, uniforms, service charge, accommodation assistance, medical coverage, training, and staff travel privileges. In Indonesia, Shangri-La has established a reputation for premium urban and resort hospitality, serving both international visitors and the domestic luxury market.
Indonesia offers hospitality opportunities in Bali, Java, Lombok, Batam, and other resort destinations, with roles available in hotels, restaurants, wellness, events, and tourism operations. Bali is the most internationally oriented island, while Jakarta and Surabaya provide stronger corporate and city-hotel markets. Local culture values respect, community, modesty, and religious diversity; workplace communication is generally polite and relationship-driven. Lifestyle varies from busy metropolitan living to relaxed beach communities, although traffic, humidity, and seasonal tourism can be challenging. Foreign employees normally need employer sponsorship and the appropriate work and residence permits before starting employment; requirements can change, so confirmation with the employer and Indonesian immigration authorities is essential. Relocation planning should include accommodation, health insurance, transport, banking, and tax matters. Learning basic Bahasa Indonesia is highly recommended and helps build trust with colleagues and guests.
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