Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Typical duties include monitoring entrances and surveillance systems, conducting patrols, responding to incidents, enforcing hotel security procedures, assisting during emergencies and preparing incident reports. Candidates should have relevant hotel, commercial or security experience, good observation and communication skills, physical fitness, integrity and a calm, professional approach. The ability to speak Cantonese and English is generally valuable in Hong Kong. Applicants must be willing to work rotating shifts, weekends and public holidays, and should hold or be eligible for the required Hong Kong security personnel licence. Customer service awareness, first-aid knowledge and basic computer skills would be advantageous.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for personalised service, comfortable surroundings and a strong emphasis on genuine hospitality. Shangri-La hotels typically serve business and leisure travellers through accommodation, restaurants, meetings, wellness facilities and guest experiences. The group promotes service excellence, teamwork, cultural awareness and professional development. In Hong Kong, Shangri-La operates prominent luxury properties, including Island Shangri-La and Kowloon Shangri-La, supported by large teams across guest services, food and beverage, engineering, finance and security. Employees generally work in structured, international environments where discretion, reliability and a polished presentation are important.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, aviation, finance, retail, technology, logistics and professional services. Hotel roles are concentrated on Hong Kong Island, Kowloon and the airport area, with access to international employers and a diverse customer base. The culture blends Cantonese traditions, British influence and global city life; courtesy, punctuality and efficiency are highly valued. Lifestyle options range from dense urban neighbourhoods and late-night dining to beaches, hiking trails and outlying islands. Public transport is excellent, although housing is expensive and space is limited. Overseas applicants normally need an employer-sponsored employment visa, with approval depending on qualifications, a genuine vacancy and market-level pay. Security positions may require a Hong Kong Security Personnel Permit and relevant checks. Relocating employees should arrange accommodation, medical cover, banking and a local identity card after arrival. Cantonese is useful, while English is widely used in business and hotels.